❔FAQs

FAQ’s

1.Is your website legit and safe to order?

Yes. Our website is legit and have already received many compliments from our lovely customers. You can feel our sincerity from our website as well. Hope you can give us a chance to prove ourselves! As all the business has good and bad reputations, we're not perfect but will do our best to solve the problems and keep going.

 

2.When will my order be shipped?

Normally the process time is 1~4 business days.(1-3 business day delay happend in peak season)

 

3.When I can expect to receive my items?

Normally it will reach you in 7~15 business days including process time.

 

4.Can I make an exchange?

Yes. Please contact us via info@galaxyalfa.com

Our customer service team will instruct you the process of exchange.